French
German
Italian
Arabic
Japanese
Spanish
Korean
Russian
Portuguese
Dutch
Norwegian
Finnish
Swedish
Shipping policies
Lenoir Decor ships hand-painted oil paintings and prints worldwide, free of charge, by express courier: UPS or DHL.1. Shipping Costs
Shipping is free. Every order ships worldwide by express courier at our expense, whatever its size, its weight or its destination, and there is no minimum order value. The price shown at checkout is the price you pay: no shipping line is added to your order, and no quote is needed before you buy. The one charge this does not cover is the import duties and taxes levied by your own country, described in section 3 below.2. Production and Shipping Times
Production Times: The creation of your custom artwork takes time. Production timelines vary depending on its quantity & complexity. We will provide an estimated timeline upon project initiation:
• For Oil Painting on Canvas: A hand-painted oil painting is made in 2 to 4 weeks, depending on its size and complexity.
• For prints: A print is made in 2 to 4 business days.
• For Oil Painting on Canvas: A hand-painted oil painting is made in 2 to 4 weeks, depending on its size and complexity.
• For prints: A print is made in 2 to 4 business days.
Shipping Times: Every order ships free by express courier, UPS or DHL, and is delivered in 5 to 7 business days, anywhere in the world.
3. International Shipping Considerations
Customs and Duties: International customers are responsible for all import duties, taxes, and fees levied by their destination country. These charges are separate from Lenoir Decor's shipping costs. Please consult your country's customs office for more information.
Delays: Unexpected delays may occur due to customs processing, weather events, or other unforeseen circumstances. Lenoir Decor is not responsible for delays beyond our control.
4. Packaging
Your painting travels rolled in a tube, stretched on a frame, or framed, as you choose when you order. A wooden crate is used only for a painting over 20 kg, on quote.5. Delivery
- Signature: A signature may be required upon delivery for security purposes.
- Damages: Please inspect your artwork carefully upon arrival. If there is any damage, please photograph it immediately and contact us at [email protected] within 30 days.
6. International Shipping Partners
Orders are shipped by UPS or DHL. If you have a special delivery requirement or a deadline, please let us know when you order.7. Contact us
For any shipping-related questions or concerns, please contact us at [email protected].We are committed to providing safe, reliable, and cost-effective shipping solutions to deliver your custom artwork to your doorstep, wherever you are in the world.